The Company board of directors act as the governing body for clear minds. The governing body has direct oversight and jurisdiction to clear minds corporate and is set up with a clear mandate with responsibility for the governance document, related policies and all associated frameworks necessary to manage and maintain quality assurance and the safe and effective delivery of the clear minds provision of services.
The core purpose of the Governing Body is to ensure that the company is managed in accordance with its own established plan and is compliant to the external standards referenced within the core governance document.
The Governing Body will mandate the Advisory board to oversee, audit and report on the performance of all staff and associates who create and deliver content for clear minds. This will include feedback from customers and changes to legislation.
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Governance & Advisory Board
Alastair Stewart
CEO
Kainne Clements
COO
Ron Stewart
HR & Finance director
Sarita Manzi
Head of corporate partnerships & integration
- User safety protocols: Contraindications screening and safety information.
- Safeguarding procedures: Recognition of abuse, Designated Safeguarding Lead, reporting protocols.
- DBS requirements: All practitioners with face-to-face client contact satisfy DBS requirements.
- Emergency signposting: Clear pathways to 999, 111, Samaritans, and crisis helplines.
- Duty of candour: Transparency when things go wrong, incident reporting.
- Risk management: Incident tracking and remediation procedures.
- Privacy-first design: Only first name and email collected for platform access.
- No sensitive data: No health information or payment details stored.
- Trusted payment processing: Shopify handles all financial transactions (PCI-DSS compliant).
- GDPR compliance: Full adherence to GDPR principles including data minimisation, lawful processing, and user rights.
- Data subject rights: Subject Access Requests (Article 15) honoured within 30 days, with rights to rectification and erasure.
- Low-risk approach: Minimal data collection reduces compliance complexity.
- Board accountability: Governance oversight and strategic direction.
- Relevant regulatory compliance: GDPR, consumer protection, safeguarding principles.
- Strategic planning: B2C to B2B enterprise expansion roadmap.
- Transparent reporting: Regular compliance reviews and policy updates.
- Complaints management: Clear escalation procedures and resolution pathways.
- Evidence-based content: Hypnotherapy, meditation, and breathwork developed by qualified practitioners.
- Content quality assurance: Regular reviews and professional standards.
- Platform performance: 99.5% uptime monitoring and support response times.
- User satisfaction: NPS scores, session completion rates, and feedback loops.
- Ongoing development: Monthly content releases, feature updates, and industry benchmarking.